Clean common areas

Here’s what works – and what doesn’t

The staff was amazing! They were incredibly helpful and caring, creating a welcoming atmosphere. The 24/7 pool was a hit with the kids and offered a nice way to unwind.

Unfortunately, cleanliness was lacking. The room had dust in the shower and unpleasant odors lingered, making for an uncomfortable experience. Breakfast options were limited, and the layout was far from ideal.

The staff were very friendly and

helpful throughout our stay, making check-in seamless. The room was spacious and quiet, but the bathroom could use some deep cleaning. Overall, it was a nice stay with easy access to local attractions.

We had a wonderful stay with our large family and our small dog. The location was near everything, and we loved that we had 24/7 access to the pool. It was perfect after long days exploring nearby attractions like the River Islands Golf Club.

My wife says that the breakfast options were lacking. More variety, please! It would have been great to have a better selection for families with children.

Had a great time with friends at the hotel! We enjoyed the 24-hour pool and relaxed after visiting the nearby River Islands Golf Club and Russell Stover Chocolates. Breakfast was decent, but we did notice a few food options were limited. Overall, it was a fun getaway with everything we needed.

However, we experienced some issues with the room's security as the key lock didn’t work, causing a bit of concern during our stay.

The 24-hour pool was a highlight for the kids, allowing them to swim whenever they wanted. Staff like Nicole showed exceptional care, handling issues promptly despite challenges. However, cleanliness was an issue, with visible hair and stains in the room, and the general state of the facilities could use improvement.

Had a cozy time in our clean king room, and the heated pool was a real treat after a long day out. We loved unwinding by the fire pit at night, it was a great way to relax! Just a heads up, the breakfast selection could use some work, but overall, it was a lovely stay. 😊

Cozy, cozy, cozy!

I loved the spacious family suite. Perfect for our group! The 24-hour indoor pool was a hit, especially after a long day of exploration. Plus, coffee available anytime was the cherry on top of our morning routine!

100% recommend! ❤️😊

Clean rooms and friendly staff. Pool could use better maintenance and the parking is pretty tight.

Kodak's got some sweet local treats! The nearby Russell Stover Chocolates is a sugar lover’s paradise, not to mention the solid burger fix at Wendy's just down the road. Plus, the pool’s open 24 hours—perfect for night swims! What a delightful way to unwind after a day of exploring.

But let’s be real, that breakfast was a total letdown. Yogurt messes everywhere, and the eggs? Almost nonexistent. A nice place for sure, just don’t come hungry for a feast.

The stay was decent, and while the rooms were quiet and provided a restful night, I noticed the bathroom needed better attention to cleanliness. It was disappointing to find a wrapper stuck on the commode seat. However, the staff was friendly, which made the experience a bit more pleasant. The breakfast options were enjoyable, though, so it balanced out my overall satisfaction during my time here. I wouldn’t mind returning if the cleanliness improved.

Decent Stay with Room for Improvement

I enjoyed my time here, especially the nearby dining options which were convenient after a long day. The staff was friendly but stretched thin. Rooms need updating, and the breakfast could use more variety. A quick tip, ask about renovations for the best experience at this location.

The Best Western provided a comfortable stay during my business trip. The room was clean and equipped with modern amenities, which facilitated my work needs. The staff were responsive and ensured I had everything required for a pleasant experience. Additionally, the central location made it easy to access local restaurants and meeting venues.

The breakfast options were quite limited during my stay.

I found the Best Western Sevierville/Kodak Inn to be very welcoming, with a lovely lobby featuring a cozy fireplace. The staff were exceptionally considerate, addressing my needs promptly, and the accessibility features made my stay hassle-free and enjoyable.

Improve breakfast variety and availability.

After a long day of driving, finding a spacious and quiet room was a relief. Kevon at the front desk was incredibly helpful in getting me settled quickly.